Privacy Policy

1. Who we are

Little Swans Coaching supports gifted and highly intelligent children and their families in the Netherlands.

• Business name: Little Swans
• Email: info@little-swans.nl
• Phone: +31 6 2932 5805
• Location: Amsterdam, Netherlands
• KVK number: 90590929

2. Data we collect

When you submit the booking form, we collect:

• Name
• Email address
• Your message about your child and support needs

We do not intentionally collect personal data directly from children through this form. The form is intended for parents or guardians.

3. How we use your data

We use your data to:

• Respond to your booking request
• Contact you to schedule a clarity call or online meeting
• Send follow-up email communication related to your request
• Manage lead and inquiry records for service operations

4. Legal bases (GDPR)

Depending on context, we process personal data under one or more of the following legal bases:

• Consent (when you voluntarily submit data through the form)
• Pre-contractual steps (to respond to your request before any service agreement)
• Legitimate interests (operating, improving, and securing our services)

5. Tools and processors

We use trusted third-party providers to run this website and communication workflow:

• Vercel (hosting, web analytics, and speed insights)
• Resend (transactional email delivery)
• Notion (lead management records)

These providers may process data outside your country. Where required, we rely on appropriate safeguards for international data transfers.

6. Cookies and analytics

This site uses analytics and performance tools to understand page usage and improve performance. At this time, we do not use advertising pixels or behavioral retargeting cookies on this landing page.

If this changes, we will update this policy and, where required, implement additional consent controls.

7. Data retention

We keep personal data only as long as needed to handle your inquiry, provide requested services, maintain business records, and meet legal obligations. Data that is no longer necessary is deleted or anonymized where reasonably possible.

8. Your rights

Under applicable privacy laws (including GDPR), you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to processing in certain cases
• Request data portability where applicable
• Withdraw consent when processing is based on consent

To exercise these rights, contact us at info@little-swans.nl.

9. Security

We take reasonable technical and organizational measures to protect personal data. However, no system can be guaranteed 100% secure.

10. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.